RC Helicopter Shipping Delays & Customer Compensation | Stirlingkit

Dear Stirlingkit Customers,

First and foremost, thank you for choosing Stirlingkit and for your continued support of our RC helicopter products. We know how excited you are to receive your model, and we deeply regret any inconvenience caused by the recent delays in shipping.

Due to unexpected supply chain disruptions and ongoing technical upgrades, several of our most popular RC helicopters are currently experiencing shipping delays. We’d like to be transparent about the status of each affected model and outline the compensation options available to you.

🚁 1. Flywing EC135 RC Helicopter
Estimated Delivery Time:
30 units are expected to ship by July 31.
All remaining orders are estimated to ship by August 31.

Reason for Delay:
Supply chain backlog and limited production capacity due to increased demand.

Your Options:

✅ Willing to Wait?
Thank you! You can choose one of the following compensation options:

A free spare battery

An accessory (e.g., propeller blades, tail fins, etc.) valued up to $30

A $15 coupon for your next purchase

❌ Want to Cancel?
No problem! You may request a full refund (no need to open a dispute). Refunds are processed within 1–2 business days.
As an apology, we’ll notify you when the EC135 is restocked and upgrade your future orders to expedited shipping for free, along with exclusive discounts.

🔁 Want to Switch Models?
You can exchange your order for another model that is in stock. We’ll help you settle the price difference (either pay extra or get a refund). Email us: service@stirlingkit.com

🚁 2. JCZK 300C RC Helicopter
Estimated Delivery Time:
H2 flight controllers will ship by July 31 and arrive around August 10.

Reason for Delay:
All 300C flight controllers have been upgraded to the new H2 version, causing a temporary shortage.

Your Options:

✅ Willing to Wait?
Choose one of the following as a thank-you:

A free tail rotor and a mini pilot figure

Accessories (e.g., blades, fins, etc.) worth up to $30

A 15% discount code for your next purchase

❌ Want to Cancel?
You may cancel and receive a full refund (processed within 1–2 business days).
We’ll upgrade future purchases to expedited shipping and offer special discounts as thanks for your patience.

🔁 Want to Switch Models?
We’re happy to assist you in choosing an in-stock alternative. We’ll adjust the price difference accordingly. Contact: service@stirlingkit.com